How the Star Teacher Program Works |
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Is there a membership fee to join Star Teacher? |
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No, your membership is FREE! It's our way of thanking our best customers for shopping at Office Depot. |
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How can I earn Rewards? |
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You can earn Rewards by shopping at Office Depot. Present your
Star Teacher Member Card or provide your Membership Number when you are shopping in-store, by phone, or on-line.
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As a Star Teacher Member, how will I earn a Reward, and when would I receive my Office Depot Reward Card? |
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You’ll receive at least $10 in Rewards when you get 10% Back on ink, toner, and paper, PLUS get 1% Back on nearly everything else.
Example: Spend $50 on ink (accrue $5 in Rewards) and $300 on furniture and $200 on a Office Chair (accrue $5 in Rewards)
$5 PLUS $5 = $10 in Rewards
Example: Spend $100 on paper (accrue $10 in Rewards) and $250 on a camera (accrue $2.50 in Rewards)
$10 PLUS $2.50 = $12.50 in Rewards
Office Depot Reward Cards are issued within 60 days after the end of each Reward period. Reward periods are the same as calendar quarters and balances are carried over quarter to quarter for a calendar year.
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Are there items that do not qualify me to earn Rewards? |
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There are a few exclusions. Please refer to the Reward Credit section of the Terms and Conditions for a list of exclusions. |
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When will I receive my Star Teacher Member Card? |
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You will receive your Star Teacher Member Card approximately four to six weeks after you registered for the program. |
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How can I participate in My Special Offers? |
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If you’re not an existing Member, join Star Teacher now to begin enjoying Special Offers created just for you!
If you are an existing Member, go to www.mystarteacher.com and click on the ‘Log In’ button. Enter your Member Number and PIN and click the ‘Log In’ button again. Then click on the ‘My Special Offers’ link to view the Special Offers created just for you. For detailed instructions regarding My Special Offers refer to the ‘Help with My Special Offers’ tab
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Will Office Depot Reward Cards expire? |
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Office Depot Reward Cards are valid for 90 days. If you do not use your Office Depot Reward Card in-store, online or over the phone during the specified period, the card will expire. |
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Will I receive any other promotional offers? |
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Yes. As a member, you will receive promotional offers via e-mail to help you save even more, based upon the types of products that you already like to buy. If you’re not yet a Member, please be sure to provide a valid e-mail address when you enroll.
If you are an existing Member, go online to www.mystarteacher.com and click on the ‘Log In’ button. Enter your Member Number and PIN and click the ‘Log In’ button again. Then click on the ‘Manage My Account’ link to update your e-mail address.
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Will my membership information be shared with other companies? |
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Office Depot maintains a strict privacy policy; please refer to Terms and Conditions for additional questions that you may have on this topic. |
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About My Star Teacher Partners™ |
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How does My Star Teacher Partners™ work? |
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Star Teacher has teamed up with some great companies to bring you amazing discount offers. As a Star Teacher Member you automatically qualify for these offers! |
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Where can I find great savings from your partners? |
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You can find our partner offers under the ‘My Star Teacher Partners™’ link in the www.mystarteacher.com web site. We have placed the offers into three categories – Retail, Travel, and Services. This way you can find exactly what you’re looking for!
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How can I participate in My Star Teacher Partners™? |
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If you’re not an existing Member, join Star Teacher now to gain access to a wide array of discount offers from retail, travel and service companies.
If you are an existing Member, go online to www.mystarteacher.com and click on the ‘Log In’ button. Enter your Member Number and PIN and click the ‘Log In’ button again. Then click on the ‘My Star Teacher Partners™’ link to see the prestigious companies we have partnered with to save you money on the products and services that you use every day. Click on the link for each partner to see the details of their offer, including how to redeem the offer.
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How often do the My Star Teacher Partners™ offers get updated? |
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The My Star Teacher Partners™ offers get updated very often. Check frequently so you don’t miss out on the amazing discount offers we have gathered for you!
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About Star Teacher Member Services |
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Who should I contact if I have questions about my Star Teacher Membership? |
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You can visit www.mystarteacher.com and click on the ‘Contact Us’ link. You can also email Member Services at MemberServices@MyStarTeacher.com, or call Member Services at 1.877.789.4544, Monday to Friday, 9am to 8pm, EST.
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How can I check my Star Teacher status? |
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Visit www.mystarteacher.com, and click on the ‘Log In' button. Enter your Member Number and PIN and click on the ‘Log In’ button again. Then select the 'Reward Status' link and you will be able to check your Reward Status Statement. To check your Star Teacher status, you can also email Member Services at MemberServices@MyStarTeacher.com; or call Member Services at 1.877.789.4544, Monday to Friday, 9am to 8pm, ET.
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If I forget my Star Teacher Member Number, what should I do? |
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Visit www.mystarteacher.com and click on the ‘Log In' button. Then click the ‘Forgot Your Member Number’ link. Enter the telephone number which you provided when you joined the Star Teacher Program and click the ‘Search for Member Number’ button.
If you forget your Star Teacher Member Number, you can also call Star Teacher Member Services at 1.877.789.4544, Monday to Friday, 9am to 8 pm, EST.
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How can I change my contact information? |
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Visit www.mystarteacher.com and click on the ‘Log In’ button. Enter your Member Number and PIN and click the ‘Log In’ button again. Then click on the ‘Manage My Account’ link to update your contact information. Once you have updated your contact information, click the ‘Submit’ button in order for the information to get updated. You can also change your contact information by calling Star Teacher Member Services at 1.877.789.4544, Monday to Friday, 9am to 8pm, EST.
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If I lose my card and need to order a replacement, or would like to order additional cards, what should I do? |
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To request a replacement Star Teacher Member card or additional cards please send an email to MemberServices@MyStarTeacher.com or call Star Teacher Member Services at 1.877.789.4544, Monday to Friday, 9am to 8pm, EST. There are no fees for requesting additional Star Teacher Member Cards.
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I forgot to use my Star Teacher Member Card while I was shopping, am I still eligible to earn Rewards for my purchase? |
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Yes, go online to www.mystarteacher.com and click on the ‘Log In’ button. Enter your Member Number and PIN and click the ‘Log In’ button again. Then click on the ‘Add a Purchase’ link. Please choose either a Store Purchase or Delivery Order and click the ‘Submit’ button. You will need your sales receipt in order to enter the required information. Once the information is entered, click the ‘Submit’ button in order for the purchase to be added. You can also add a puchase by calling Star Teacher Member Services at 1.877.789.4544, Monday to Friday, 9am to 8pm, EST. Please make certain that you have your receipt or invoice available when calling Member Services.
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Can I submit a request to add a purchase from a previous calendar year? |
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Unfortunately, we are unable to add previous calendar year purchases to your Star Teacher account. Missing transactions for purchases made within the current calendar year may be added at any time during the current calendar year, but must be added by January 3 of the following calendar year. Purchases made during a prior calendar year cannot be added. During the calendar year, you can carry over rewards from quarter to quarter if the minimum requirement is not met.
If you have questions adding your purchases, you can visit www.mystarteacher.com and click on the `Contact Us’ link. You can also email Member Services at MemberServices@MyStarTeacher.com, or call Member Services at 1.877.789.4544, Monday to Friday, 9am to 8pm, EST.
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I can't remember my PIN, can you help me? |
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Yes, go online to www.mystarteacher.com and click on the ‘Log In' button. Then click the ‘PIN?’ link . Enter the Member Number and Email Address which you provided when you joined the Star Teacher Program and click the ‘Submit’ button. You should be receiving an email with your PIN number. If you forgot your Star Teacher PIN number or if you did not provide us with an e-mail address at the time of registration, you can also call Star Teacher Member Services at 1.877.789.4544, Monday to Friday, 9am to 8pm, EST.
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What are the Terms and Conditions for the Star Teacher Program? |
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Please refer to Office Depot Star Teacher Terms & Conditions online at www.mystarteacher.com
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About Curriki |
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What is Curriki? |
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Curriki, a play on the words 'curriculum' and 'wiki', is a nonprofit organization that is building the first and only Internet site for Open Source Curriculum (OSC), which will provide universal access to free curricula and instructional materials for grades K-12.
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Why did Office Depot partner with Curriki? |
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Office Depot is dedicated to helping Star Teachers take care of education through strong partnerships. Curriki is a valuable resource that helps teachers find, share, and develop curricula for their classrooms. As Curriki’s exclusive office supply partner, Office Depot will offer its print-on-demand Design, Print & Ship services and Star Teacher membership to Curriki users.
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How can I take advantage of what Curriki has to offer? |
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Click on the Curriki logo found on the Smart Services page. Here you can find free, open source classroom material and professional development resources you can start using today.
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If I have questions about Curriki, who should I contact? |
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Visit www.curriki.org or send an e-mail to info@curriki.org for more information.
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Will Office Depot partner with similar organizations? |
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Office Depot is always researching organizations whose partnership will help its Star Teachers take care of education. Check back frequently to see what new resources we have available for you!
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About Teacher Appreciation Events |
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What is the Teacher Appreciation Breakfast? |
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The Teacher Appreciation Breakfast is annual event held in late summer offering Star Teachers an instant discount, free giveaways, and a complimentary continental breakfast.
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When is the Teacher Appreciation Breakfast held? |
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Teacher Appreciation Breakfasts are held on Saturday mornings during the Back to School season and vary by store location based on school start dates in their area. Be sure to visit www.mystarteacher.com throughout the year for details on all of our teacher appreciation events.
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My school starts before my store’s event. Why? |
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Though we do our best to host events prior to school start dates, there may be situations where we were unable to accommodate a specific school’s start date. Visit www.mystarteacher.com for additional locations and event dates that may be more convenient for your schedule.
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Can I pick up my Teacher Appreciation Week bag any day of the week? |
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Bags can only be picked up during the Saturday breakfast. However, you can take advantage of the 10% discount throughout the week. Be sure to visit www.mystarteacher.com throughout the year for details on all of our teacher appreciation events.
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Is the summer breakfast the only special event held for Star Teachers? |
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No! Office Depot hosts three teacher appreciation events throughout the year. Be sure to visit us during January Star Teacher Days, May Teacher Appreciation Week, and our Teacher Appreciation Week during our Back-to-School season.
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I didn’t hear about this year’s event. How can I be sure to find about future events? |
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Keep an eye on your weekly Sunday insert, e-mail, and mailbox for information about special promotions just for Star Teachers. Be sure that your account information is up to date with your current e-mail and mailing address. Be sure to visit www.mystarteacher.com throughout the year for details on all of our teacher appreciation events.
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